The best time to plant a tree was 20 years ago. The second-best time is now.

I have worked ammunition logistics with Allan for the past 10 months. He is Subject Matter Expert on the SAAS-MOD system and munitions operations. His diligent work ethic coupled with his passion for what he does has been the key to maintaining safety and accountability of over $1.2 Billion worth of munitions stored throughout the SWA theater of operations. He works extremely well on his own or part of a team and continues to provide outstanding results in all tasks. He will be a valuable asset to any organization and his skills are unmatched. He is a winner.

Scott. Romiza, System Integrator CTR Lead at QuantiTech dba Axient

From: Smith, Amanda L SPC USA 298th CSSB/SASMO

Sent: Wednesday, August 17, 2011, 1:57 PM

To: Diaz, Allan CTR USA USA USARCENT 1st TSC

Cc: Robinson, Gregory F SSG USA 7TH SB SASMO NCO

Subject: THANK YOU!

Good afternoon, Sir!

First, I would like to thank you for your assistance throughout this project. You have been a great help and we would still be in a bind if it wasn’t for your help. Second, could you send me an example of how to set up contacts in the SAAS? Our SAAS operator might need some assistance doing that. Also, could you courtesy copy SSG Robinson? He could find this information helpful for future reference. Thank you once again.

Best Regards,

SPC Amanda L. Smith

298 CSSB SASMO

FOB Shindand

APO AE 09382

From: esimpkins@

Sent: Thursday, September 29, 2011, 9:15 AM

To: Diaz, Allan CTR USA USA USARCENT 1st TSC

Subject: Departure

Mr. Diaz, I want to thank you for your diligence professionalism, and friendship I’m not sure where I would be at this point if not for your help so I am internally grateful. I have explained as best I could to my replacement SFC Havens information about the SAAS MOD and remaining connectivity issues... He is pretty knowledgeable with the SAAS MOD as he works these systems and PBUSE back home...I believe it will be a short matter of time before all issues are resolved there. I have followed your recommendation as all my body of work will be going home with me as well as documents there in my files. Again, I want to wish you the best in your continued stay in Kuwait and your future endeavors...you are truly outstanding in the job that you perform. I will continue to stay in touch from time to time. Thanks Again Best Wishes to you...

From: Bailey, Ashton CW2 MIL USA USA USARCENT 1st TSC

Sent: Wednesday, October 12, 2011, 5:48 PM

To: Diaz, Allan CTR USA USA USARCENT 1st TSC

Subject: Training

To whom it may concern,

Mr. Diaz gave me one on one instructions on the SASMOD on short notice. He spent four hours breaking down how to set up and configure the client and the server. He also went over how reporting procedures work and which machines report to higher. I used to be a CSSAMO and I worked with SAMS, PUBUSE, MC4s, and SARSS but never really had any experiences with the SAAS MOD. Nonetheless, Mr. Diaz was willing to work with me and educate me on the SAAS MOD. After sitting through his one-on-one session, I have realized how thorough he is and how much of an expert he is on the SAAS MOD. He is indeed an asset to this Theatre and I would highly recommend you to continue to use his talents in this area. I was able to go to the ASD (ASP) and see that the systems were not exactly set up the right way. I am very grateful that Mr. Diaz is teaching the 230th SASMO team on SASMODs. As a result of his instructions, 230th will be able to fix any current or future problems that will exist here. Thank You, Mr. Diaz!! I do appreciate what you are doing here. If I could, I would give you a pay raise but that is beyond me.

Thanks,

CW2 Bailey

553 CSSB IASO

From: Laack, David M CW2 RES USAR FORSCOM 

Sent: Friday, November 11, 2011 12:50 PM

To: Diaz, Allan CTR USA USA USARCENT 1st TSC

Subject: JBB Lot Locator as of 31OCT2011

Thanks again for all your help in the final days of the ASP. I was at Arifjan a couple of days ago and couldn't find where you were to shake your hand. All of the SAAS TPE was turned in at Camp Virginia, and the laptop/server went home with the unit to Ft. Stewart. I will be departing in a couple of days myself. Again, thanks for your assistance and Godspeed.

David M. Laack

CW2, USAR

JBB ASP Accountable Officer

From: Ray, Mario T CW2 MIL USA FORSCOM

Sent: Tuesday, November 22, 2011, 9:32 AM

To: Diaz, Allan CTR USA USA USARCENT 1st TSC

Subject: Satisfaction with my experience with Mr. Diaz

Mr. Diaz and Mr. Deitrich,

I contacted Mr. Diaz on the 21st of November 2011 to assist the 24th Ordnance Company at Adder/Iraq ASP. The reason for my contact with Mr. Diaz was to provide me with assistance in the removal of old document numbers and negative quantities from our SAAS‐MOD system. It enabled us to clear the WARS account and close down the last remaining ASP in Iraq. Mr. Diaz's response and resolution time were excellent. I contacted Mr. Diaz around 1100 hours and he immediately solved my problem by 1200 hours. His knowledge and competence for the field is superior, the best I have ever worked with. I want to thank Mr. Diaz for his professionalism and willingness to help. My overall experience was very satisfying.

V/R

Mario T. Ray

CW2, USA

24th Ordnance Company

Accountable Officer

From: Houston, Thomas E WO1 MIL USA USA 261st OD CO USARCENT

Sent: Thursday, November 24, 2011, 9:32 AM

To: Deitrich, Robert

Subject: SAAS-MOD

Mr. Deitrich,

My name is WO1 Thomas Houston with the 261st Ordnance Company here in Camp Buehring, Kuwait and I wanted to share with you the appreciation of the technical support that I received from Mr. Diaz as it related to my SAAS MOD. I contacted Mr. Diaz and he was eager to give me support as well as assist me on questions as well as hands-on tutorial. I know Mr. Diaz is an asset to any Accountable Officer as well as 89A that use the box.

*What was the reason for contacting the SAAS‐MOD helpdesk? Communications, Software, Technical, and Training.

*Rate my response and resolution time in the following areas: Excellent

*How long did it take to get the problem resolved? Immediate resolution

*Were you satisfied with the resolution of the problem? Very satisfied

*Rate your satisfaction with the support I provided to you in each category with: Very satisfied Knowledge and competence: Very satisfied

*Managing your needs/requests: Very satisfied

*Professionalism: Very satisfied

*Courtesy: Very satisfied

*Friendliness: Very satisfied

*Willingness to help: Very satisfied

*Overall performance: Very satisfied

Mr. Diaz has gone above and beyond and I look forward to sending my guys to him for additional training. If you have any questions, please give me a call.

V/r

Chief

WO1 Thomas Houston

Accountable Officer

Camp Buehring ASP/AHA

From: Culver, Michael T 1LT MIL USA USA USARCENT

Sent: Wednesday, December 21, 2011 8:18 AM

To: Diaz, Allan CTR USA USA USARCENT 1st TSC; Deitrich, Robert

Subject: 230th SASMO Replacements 113th SASMO

Mr. Deitrich,

I would like to thank you and your staff for their excellent support. We never left your compound without the tools/answers we needed. I would like to specifically thank MR. Diaz for his efforts in helping us build the two Backup SAAS‐Mod servers. His technical expertise and willingness to show us the complete detail we needed to fully administer/build the SAAS‐Mod servers. The tricks we learned helped throughout our deployment.

V/R

Todd Culver

1LT FA53A, TNARNG

Automation Officer

230th Sustainment Brigade

Ab honesto virum bonum nihil deterret

Allan, is a very hard worker who you can depend on. Allan was always on the job in a timely manner. Allan has the skills and mineset to bo a outstanding asset to any team he works with.

Aaron Wardlow, Materiel and Maintenance Manager Supervisor at New breed

Allan is a very detail oriented individual. A very knowledgeable, hardworking, self-starting that puts forth his best effort in everything that he is tasked with.

Anthony Hall, LSSGB, DSL, Retired US Army Chief Warrant Officer, LSS GB, DSL

Mr. Diaz has been one of the greatest people I've had the pleasure of working with. His knowledge and professionalism shines amongst his peers. Mr. Diaz is a dedicated worker that has always looked out for the greater good of the operation.

Darrell Crawford, Processing Supervisor at Hollingsworth

The service and support I receive from Mr. Diaz are excellent. Every WARS issue I requested for assistance from him he has resolved. He has provided step-by-step instructions to customers to help resolve their WARS issues. And he has kept me up to date with the customer's POC's. He is a great asset to the logistics community.

Mr. Donald Hickman, Logistics Management Specialist, HQ JMC WARS Team 

Mr. Diaz is always very professional and courteous in all aspects! Always available when we have any issues with our SAAS-MOD system.

Mr. Lloyd R. Rogers, Contractor, ITT ExelisAPS-5, Doha, Qatar

Mr. Diaz possesses the knowledge and technical skills that I have rarely run into. He is very passionate about his work and more than willing to ensure that all 89B are proficient in their tasks. I have the utmost confidence in his ability to solve any problems I could encompass with the SAAS MOD system. The ammo 

field is fortunate to have him. 

CW2 Tiffany Gibson, Kuwait TSA / ASP Accountable Officer

Mr. Diaz became a great asset to our mission in AFGHANISTAN. He assisted Chief Wiezorek (AMMO TECH) in accomplishing a goal never accomplished since 2004 with the SAAS-Mod systems (to my knowledge). Together they were able to successfully open communication lines with the SAAS-MOD systems in Kuwait and through the Theater of AFGHANISTAN. The systems were finally communicating data that assist us to support the War Fighter. Mr. Diaz became extremely vital as the progress of linking comms SAAS-MOD systems and assisting users/operators throughout the Theater of AFGHAN became a near-time goal. He was professional in all aspects of dealing with civilians and green suitors became very apparent on a daily basis. It has been my privilege in working with Mr. Diaz when he was my Soldier under my command (2001-2005). He has become a SME in this field and system and one of the keys to the mission of the JSA-A Munitions Branch executing operations at Kandahar, Afghanistan.

SFC Martin J. Urrutia, JSC-A 4th ESC SPO Munitions Branch

Mr. Diaz SAAS help desk is always a big help when it comes to our SAAS-Mod operation. The much-needed assistance is a comfort to myself and my SAAS operator when issues arise. The service is definitely a plus to the daily Class V operation in Afghanistan. 

CW3 Ronald A. Morton, Brigade Ammunition Technician, 615th ASB 1st ACB 1 CD 

Allan Diaz is a force multiplier. I had the pleasure of working with Allan while I was deployed forward to manage the acquisition, reception and distribution of munitions throughout the CENTCOM Area of Operations. Allan's knowledge and expertise in Class V management and distribution played a key role in the success of my unit and more importantly, the safe and timely distribution of munitions to the "war fighters" in support of Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF). Allan's knowledge of SAAS-MOD and Information Technology makes him a winner. Allan is a highly motivated individual and always "does the right thing". I would have Allan on my team, no matter what the mission. Allan Diaz will dramatically increase the effectiveness of any team.

MAJ Scott W Haynes, U.S Army, Chief of Police

Very knowledgeable. Great at breaking down his explanations so they are easy to understand. 

SPC Joshua Kleese, 728th CSSB 

More than once, Mr. Diaz's knowledge and experience have been required in our area of operation. The response has been both immediate and effective in resolving any issue we have encountered. 

CW3 Ricardo Garcia, HHC 45th Sustainment Brigade 

Mr. Diaz on numerous occasions during the short time I have been in theater has been very helpful in solving SAAS-Mod issues for the CJOA. I have requested his assistance for the Jalalabad, and TK ASP's to ensure their SAAS-Mod is running at the highest efficiency. The service Mr. Diaz has provided has been exceptional and I look forward to his continued assistance over the rest of my deployment. It is great to know Mr. Diaz's expertise is available to myself and all of my Ammunition Supply Points in Afghanistan.

CW4 David Peaphon, Senior Ammunition Warrant Officer 

Mr. Diaz conducts himself in a professional manner at all times. He displays exceptional customer service. He is a vital asset to the Operational needs of the Theatre. He goes above and beyond customer support to 'teach' or 'instruct' me of things that I may not understand. He is an important link between myself (ASP), MMC, and WARS. 

WO1 Shawn Waldron, Camp Buehring Accountable Officer, 221 OD Co

Thank you for all your assistance, with all your knowledge and experience you are a great asset to us all.

SFC Thomas Medina, Class V NCOIC, 1SB

Mr. Diaz, was very helpful and easy to understand. His explanations and training packets made the upgrade to our SAAS system a seamless transition.

SGT Matthew Simpson, Bastion ASP, AFG. 351st OD CO 

All my interventions with Mr. Diaz are excellent. I cannot remember a time that I could not resolve a problem with his help or expertise with the SAAS-Mod System. His professionalism knowledge makes it a pleasure to receive help from him. I appreciate all the help that you have given to me. From My last deployment to this one you have stayed professional and a joy to work with. Thank you for all of your service and support. You are one of a kind. Thank you. 

SGT Brad Bucklin, 60th Ordnance Company

Thank you for all your assistance, with all your knowledge and experience you are a great asset to us all.

SFC Thomas Medina, Class V NCOIC, 1SB

This kind of customer service sets the bar to a very high standard thank you for the great support.

SSG Roldan Nelson, SAAS MOD NCOIC, 266 Ord Co

Mr. Diaz was extremely helpful in transitioning from our old server to our new updated server. His assistance and the products he provided were instrumental in making the switch an easy one. I will be certain to use these same products in the future when training Soldiers on how to fix the same issues that Mr. Diaz assisted us in dealing with.

CW2 Vernon Wise, BDE Ammunition Officer, 75th FIB

Very knowledgeable SASMO. Definitely, a needed staple to service any SASMO issues. His knowledge of the system (SAAS-MOD) was second to none. Was aware of the system process and took time out of walking me through the troubleshooting process to teach me what is actually going on and ensure that I understand it. Have never had a better service call as a SASMO, I hope and look forward to working with him on future SASMO troubleshooting requests.

SGT Gregory D. Rios, HHC 801st BSB, 4BCT 101 ABN DIV AASLT 

Mr. Diaz, Allan spent ample time (minimum three hours) by phone assisting ASP 61 Sinai, Egypt in properly installing/transferring a new computer on 16 MAY 2013. While completing this grisly task, Mr. Diaz stayed calm, patient, and professional while sharing and showing his great knowledge of the Standard Army Ammunition System. The system may not have been up and running in such a timely manner without Mr. Diaz's help. However, who would think within days ASP 61 would have another issue. Myself having little knowledge of the system turned to Mr. Diaz for guidance. Mr. Diaz yet again acted in a swift professional manner to ensure the system was running properly and communicating with all key counterparts.

SSG William Reynolds, AMMO NCO, 1SB, ASP 61, Sinai, Egypt

24 June 2013; The ASP at Camp Buehring was without the ability to communicate. Communication is a vital part of the mission here at the ASP for Camp Buehring. The ASP had been unable to complete the cycle of transactions. All unit-level troubleshooting was conducted with no resolution. The helpdesk at SECLEE was advised to provide support for my system and after a series of tests, the ASP still had no solution after 3 days of working with the helpdesk from SECLEE in Virginia. Mr. Diaz was notified and began to work on finding a resolution. Mr. Diaz was provided the same information in order to troubleshoot the system himself on the SAAS system here at Buehring and was able to resolve my problem once he visited the site. Mr. Diaz resolved the issue within a couple of hours, while the help desk had been going on their fourth day in search of an answer. Mr. Diaz prompt response enabled me to continue the mission without further interruption which would have occurred if I had waited on SECLEE to continue. It was important in this case for Mr. Diaz to be on the ground and within proximity, to provide better service, without Mr. Diaz on the ground I would not have succeeded.

CW2 Jose A. Rodriguez, 266th OD Det 

Mr. Diaz's ability to help my SASMO section and our SPO Ammo section understand the capabilities and limitations of the SAAS-MOD server and clients were excellent. His teaching style of starting at the beginning, showing different errors that can happen on the way to the end is the best in my professional opinion. He has empowered my section to be able to troubleshoot and take care of end-user errors. Mr. Diaz is extremely professional and very willing to take the time to answer all questions. He uses many different examples to ensure the Soldiers understand.

CW2 Michael Brigante, S6/ SASMO/COMSEC/ Tactical Comms OIC, 371st SB

Mr. Diaz went beyond just setting up our server and laptops. He provided insight and training on the steps he took. He encouraged hands-on and gave advice on lessons learned.

SFC Larry Chandler, SASMO NCOIC, 371st SB

Mr. Diaz knowledge of the SAAS database I believe would best serve in an Ordnance community such as Ft. Lee, or any school where 89A/B are trained. His knowledge with SAAS-Mod and SAAS applications is substantially greater than what I've learned at Red Stone and BNCOC Ft. Lee. The knowledge I've gained has made my job more manageable in relation to acquiring DATA for meetings, and the Accountable Officer. The three-day class which was conducted from 6 thru 8 August was very rewarding for my section. Mr. Diaz, further took time away from a day off to continue our training on how to use the Oracle Browsers, this training took an entire day which allowed the students to build and understand how Browsers can aid in the management of ammunition. The only issue which I foresee is the inability of my section to continue to learn and grow from Mr. Diaz's experience because the SAAS 'refresher' course is only offered twice a year. With the pending drawdown of Afghanistan, STAMIS Classes such as this should be offered monthly to facilitate the sustainment units. This training will ensure either contractors and or military personnel are managing the SAAS database correctly.

SSG Ian Brathwaite, 143rd CSSB 

From: Laster, Jimmee S SGT USARMY 164 AOG (US)

Sent: Tuesday, August 20, 2013 2:12 PM

To: Diaz, Allan CTR (US)

Subject: SAAS-MOD

Just wanted to say thanks for the knowledge you gave me. I will probably never use SAASMOD but the Oracle training has already paid dividends for me. Thanks for everything Mr. Diaz!

V/R

SGT Laster

From: James SSG Brandon M. (87th CSSB SASMO NCOIC) 

Sent: Monday, October 21, 2013 5:30 PM

To: Diaz, Allan CTR (US)

Cc: Deitrich, Robert R CTR USARMY 1 TSC (US)

Subject: SCP-ICP Release Dates 

Mr. Diaz,

Not sure what was going on with the phones today. I first want to say thank you for your help today. I have yet to receive that level and quality of support from anyone that I have interacted with during my time as a SASMO. As far as the SAAS System goes, we left today with everyone able to access their system and continue supporting the mission.

V/R

Brandon M. James

SSG, USA

87th CSSB

SASMO NCOIC

Camp Leatherneck

Mr. Diaz was more than willing to help the 371st Class V section. We walked into the door without a meeting set and he dropped everything he was doing to help us get on the right track with our SAAS-MOD box. He was very thorough in what we needed to do to get what we needed to correct our problem and trained on the spot to be familiar with the box. I wish we had come to Mr. Diaz at the beginning of the deployment.

SSG Brandon Clark, Class V Deputy, 371st SUS BDE

From: FELDER, GEORGIA CW3 (MFO-North Camp) 

Sent: Tuesday, December 31, 2013 9:39 AM

To: Diaz, Allan CTR (US)

Cc: Deitrich, Robert R CTR USARMY 1 TSC (US)

Subject: Thank You

Mr. Diaz, 

Good morning Sir, I want to wish you a Happy New Year. Sir my time has come as I will be departing the MFO on 2 Jan 13. I would like to thank you for all that you have taught me about SAAS‐MOD. Sir your expert knowledge made me successfully here in the Sinai when it came to ammo. Again, sir thank you very much and Happy New Year. My replacement will be an CW3 Athena Oliver she will have the same email address that I have. Once she gets on ground, she will send you an email. Thank You and God Bless. 

V/R

Georgia M. Felder

CW3, QM

Assistant Support Operations Officer

1st Support Battalion

Multinational Forces & Observers

Sinai, Egypt

I credit Ron Deitrich and Allan Diaz with organizing, implementing, and networking a system that was in total disarray while teaching and supporting US Army personnel that were fully unqualified to implement that system. Most importantly, having never worked with the ULLS-A(E) program, these two made themselves familiar before arriving in country so as to hasten the processes and reduce the impact on aviation maintenance and flight operations. They were humble in addressing their inexperience and used all available assets to quickly provide a product that is essential to the Multinational Force and Observer's mission in support of United Nations' treaty oversight in the Sinai. I will not hesitate to request their assistance in the future.

SGT William Sabine, AVCO, MFO Sinai 

Mr. Diaz was very courteous during the whole installation process and very timely in returning phone calls and emails after the installation while dealing with trouble shooting communication problems that arose. He was able to walk me through steps that mitigated the communication problem and expended considerable time and effort working on a resolution and was able to walk me through the process step by step, thereby fixing the communications. 

CW2 Travis Atkinson, 163rd OD Det, Camp Buehring Kuwait

I am very pleased with my experience with Mr. Diaz as he helped me resolve a reporting issue with 1st TSC. Not only did we fix the problem but in the process, I was able to get a refresher in areas I had not had a lot of exposure to and I also gained a lot more knowledge than I can pass along to my subordinates.

CW2 Kittrell Powell, 23rd Ord Co

Mr. Diaz is a resource that should be valued at all levels. His patience, experience, and knowledge are greatly appreciated for taking time to ensure the system was working properly and a first-time operator is educated on SAAS MOD.

CW3 Athena L. Oliver, TF Sinai 

First of all, I would like to extend my appreciation and thanks to all the military and civilian employees in your branch for helping and supporting us here in the desert especially to Mr. Diaz, Allan for his patience, hard work, and dedication in helping us whatever we need to keep our operation successful and reduces the stresses during deployment. We could not get our system fully functional without his all-out help. To all the members of the 1st Theater Sustainment Command Logistics Automation Branch thank you for all your hard work, dedication to duty, and selfless service, keep up the outstanding job. More power, God blesses you all and your family.

SSG Isidro P. Villarmino, 5-3 FAR Land and Ammo NCOIC

Mr. Allan Diaz is an outstanding asset to your organization. He is a very knowledgeable individual and very professional. Always provides top-notch service in a timely manner.

CW2 Anthony E. Hall, 664th Ordnance Company

Mr. Diaz has always been very helpful, and responsive when assisting the BAF ASP with SAAS-Mod troubles. His knowledge of the SAAS-Mod system, and willingness to take the time to explain the issues make every interaction a valuable learning experience for both my stock control section and myself. Mr. Diaz has gone above and beyond providing exceptional customer service support by providing us with additional tools and products to make our job easier. There has been not one interaction with Mr. Diaz where I have experienced a lack of understanding of the problem or complete satisfaction with the level of service provided.

CW2 Samuel Gabara, 664th Ordnance Company, Bagram

Mr. Diaz is extremely knowledgeable in SAAS-MOD. I'm currently stationed in Afghanistan; he always makes time to help with any of our SAAS-MOD issues. He even takes time to explain the concepts which have helped me as the battalion SASMO become more effective in my position. Mr. Diaz has allowed me to gain knowledge outside of the classroom environment. Even to this day, if I have an issue I cannot resolve or don't understand, I can always and do rely on Mr. Diaz. On another note, Mr. Diaz still carries the "one team, one fight" idea which is a characteristic that is lacking today. He is always willing and able to help especially for us still in Afghanistan.

CW2 Saleem Newsom, SASMO OIC, 389th CSSB

Mr. Diaz has been a critical asset to the 3/197th FAR's mission success. His attention to detail and vast knowledge of SAAS-MOD and ordnance matters has led to our ASPs ability to properly manage its ammunition. I cannot express my thanks enough for him and his assistance.

1LT Jason Wood, BN Ammunition Officer, 3/197th FAR

Mr. Diaz has been an exceptional asset to us here in UAE. We are a National Guard unit deployed here that has never operated an ASP before. We received no prior training in the operation of SAAS MOD and TAMIS. We fell in on a system that at least 3 units before us had been using incorrectly. TAMIS could not communicate with the SAAS unit, making it impossible to populate TAMIS-generated documents for issue. Mr. Diaz has been available and willing to assist any and every time we have contacted him. He is a very knowledgeable person. His patience and instruction skills enabled us to go from having no knowledge at all on the systems to having bi-directional communications between TAMIS & SAAS. With his assistance, we have been able to clear up many errors and develop a well-detailed Continuity Binder for incoming units.

MSG Stephen Dickinson, 3/197th FAR Camp Redleg UAE

Mr. Diaz has been exceptionally valuable in resolving the problems of the SASS-MOD System for the Sinai, Egypt ASP site. He is very thorough and explains in detail all actions requested. He is a valuable asset not only as a problem solver, but he teaches at the same time. Always available whenever he is needed. We in the Sinai would be lost without his expertise. Thank you.

SFC Theodore Frasier, North Camp ASP NCOIC, Sinai, Egypt, HHC, 1SB

Mr. Diaz provided unmatched customer assistance throughout my 9-month rotation as the Accountable Officer of the Camp Buehring Ammunition Supply Point. He also provided my SAAS-Clerks with on-the-spot technical support which provided soldiers the ability to continue to support warfighters in harm's way. Mr. Diaz is an exceptional technical expert.

WO1 Albert Hart, 60th Ordnance Detachment

Mr. Diaz was exceptional in both his knowledge, explanation of the system and explaining best practices. Mr. Diaz's dedication to duty and can-do attitude were key to the successful update of the Bagram ASP SAAS Host, Back-up Host, and Clients SAAS-MOD platforms. Mr. Diaz was tenacious in his approach and ensured that I knew the plan and provided me with system mapping of every operation. His experience provided him the ability and desire to work with a very stressed-out ASP Accountable Officer, his calm and reassuring style brought down the tension in the operation and provided a great deal of support to the operation. Mr. Diaz lived up to his legend and played a critical role in the success of a very high tempo Class V operation, his abilities, attitude, and knowledge bring great credit to himself, his company and were key to the BAF ASP's ability to provide the U.S. Army with the munitions they need to survive on the battlefield.

CW3 Russell G. Hendricks, 373rd CSSB

Mr. Diaz has greatly assisted our efforts with upkeeping accountability of ammunition in both Iraq and Kuwait. His technical knowledge of the SAAS-MOD system has aided in resolving technical issues and ensuring the system stays up to date.

SGT Brett Saak, 24th OD

Upon receiving an email from Mr. Diaz I was informed WARS had not received multiple daily COMM files from Buehring ASP. Mr. Diaz prompted me to inform TSC and TAMIS that we have been experiencing connection difficulties. He then gave me the POC for both as well as sent me this AWESOME attachment of a short clip he put together, on how to properly send individual WARS files. The clip was so well put together and so simple it was mind-blowing. I had never received something so well thought through antogether in all my 8 years in the military. I absolutely had to let whomever it may concern know that Mr. Diaz has gone above and beyond the call of duty. I THANK YOU and it has been a pleasure working with Mr. Diaz.

Ms. Sydney Jones, ASP SAAS MOD Admin, Leidos

Mr. Diaz was a valuable asset in keeping the SAAS system at my location up and running. He provided excellent solutions to problems, as well as expanded my own knowledge of the system. His tutorials were valuable tools in helping me to correct minor issues on my own. Mr. Diaz enhanced my knowledge of SAAS and troubleshooting skills.

WO1 Todd Pohnert, KAF ASP

The support provided by Mr. Allan Diaz was exceptional, he went out of his way to provide products and services that made our operation run smoother which resulted in better support and customer service for the warfighter.

WO1 Dale Rynearson, 373rd CSSB

Mr. Diaz was professional and extremely helpful in resolving the issue with our server. I am grateful that he was able to assist me in fixing this issue. Thank you for everything you have done.

CIV Russell Langnehs, Leidos ASP/TSA

Mr. Allan Diaz and his office staff (Logistics Automation SASMO) provided exceptional professional service with the utmost dedication to meeting the needs and services of the Al Asad Ammunition team. It is for his office's undue and tireless efforts in ensuring the customers' needs and phenomenal support rendered to sustain the warfighter, that I would like to recognize this TLC section for Section of the Year. With the sincerest appreciation, thank you.

SFC David J. Garcia, Al Asad Ammunition Accountable Officer, 664th ORD CO

The assistance given by Mr. Diaz and his co-workers was surprisingly helpful, cheerful, and never rushed. As well as informative and effective. I am very thankful to Mr. Diaz and the knowledge that he shared.

PFC Joseph Johnson, 664 ORD Co.

Mr. Diaz's customer service was phenomenal. He is truly a subject matter expert that educated myself and other SAAS MOD operators. He provided detail steps in trouble shooting any issues and ensured our systems were updated correctly.

CW2 Davis Yoon, 664th OD Co

Working with Mr. Diaz and the SAAS team has been a great pleasure. He was always readily available and all issues were fixed the same day. When it came to security and system updates, they were all taken care of with step-by-step instructions and the proper memos and equipment. When there were questions, they were never left unanswered. Mr. Diaz and the SAAS team, are all great individuals to work with and the knowledge and skillset are top rated. It has been a great pleasure working with you. I am really grateful to have worked with someone who knows exactly what to do. I hope to work with Mr. Diaz again in our future endeavors.

CTR April Freeman, 1st TSC / GDIT

Mr. Diaz, Allan, responded to KAF ASP problem with SAAS-MOD as a security update TR-10.15 left 3 client laptops on SAAS-MOD IN-Operable. The clients were not able to connect to the database. Mr. Diaz was working on the problem first thing in the morning, checking the host and client. He remotely enters our network and ensured that hosts and clients did not have issues. After further troubleshooting, Mr. Diaz had found the root cause of the problem, which was that the workstations (clients) were connected to this server by using the Oracle RA filter. Causing the clients to be blocked from the network. He was able to remove/unrestricted it from the RA filter. Mr. Diaz's expedited response to KAF ASP troubles with SAAS-MOD, assisted the ASP operations to be back up and running within 3 hours from his remote location. Without the assistance of Mr. Diaz Kuwait SASMO, the KAF ASP would have impacted the units in TAAC-S from receiving ammunition in a timely manner with the Workstations OOS. Due to his expertise and rapid response, KAF ASP had no impact on the TAAC-S mission. What a great asset to the U.S Forces Mr. Diaz is. Thanks for the great service, Mr. Diaz provides.

CW3 Luis Arciniega, OD\KAF ASP Accountable Officer

Since July 2012, I have been working with Mr. Allan Diaz on a daily basis and would like to compliment him on his immediate attention to all of my ARCENT overdue source and missing batch requests involving the World-wide Army Report System (WARS). When situations arise, he is thorough in contacting all involved personnel and persistent in following up, thus resulting in uninterrupted processing of transactions. His work ethic should be commended for timely responses and assisting with providing accurate ammunition reporting. 

Maria Escontrias, GS-12

Logistics Management Specialist

HQ Joint Munitions Command, Logistics Integration Directorate, Centralized Ammunition Division

I have known Mr. Allan Diaz for a few years now. He has to be the most educated and well-versed in SAAS- MOD of anyone I have ever met. His knowledge and experience in SAAS-MOD are irreplaceable. I have called or emailed him numerous times while on this deployment, and he has been more than accommodating in solving issues in SAAS-MOD to include TAMIS. Valuable Asset!

CW4 Scott E. Grandon, Erbil CLV Accountable Officer Organization: 261st OD CO

Diaz as a contractor and a former Service Member. He understands his customer's needs and prioritizes well to ensure that all issues and concerns and answered and fixed in a timely manner to ensure that everyone's mission continues effectively. There is truly no match that I know of to the detail of his explanation of issues, to help avoid the problem in the future, and his creativity in delivery, to help leave a lasting impression of the fix to a problem and the ability to pass the information along to following forces or others that have a similar problem.

SGT Leif Dorman, USAR/Ammunition Stock Control, Al Asad Air Base ATHP (261 OD CO) / Camp Buehring ASP (163 OD CO)

Mr. Diaz is professional and very knowledgeable. I can pick up the phone or email him anytime with a question or problem and get the resolution to my problem or question. I would like to thank you for all the support you have provided for me and the Stock Control section here at Camp Arifjan ASP.

CIV Russell Langnehs, Leidos ASP/TSA

The service provided by Mr. Diaz is exceptional, he is always willing to go the extra mile and put in the extra effort to make sure the areas and personnel he supports are able to fulfill their mission of supporting the warfighter. On many occasions over two different deployments, he provided services after hours, on weekends, and whenever needed to bring supported systems back to the ready state. He assisted my operations in 2015-2016 by finding me the parts and materials to update my operation to have backup power supplies and a backup server when all other means of obtaining these items had failed. The knowledge that he passed on to the members of the ammunition community helped many of us become better technicians in our fields. The products that he manufactured to assist us in updating software, fixing issues with communications, and setting up SAAS-MOD systems are exceptional products and were of great value as training aids to pass on to other Soldiers.

WO1 Dale Rynearson, 295th Ordnance Company

Having worked with Allan has been a wonderful experience, to say the least. He had the professional skillset, merged with the focus of a soldier. He possesses those skills and the empathy to see the issue on all sides. If you want a cyber professional who can lean into systems, networks, or forensics, then look no further!

Jamil Miller, Information Systems Security Officer at ManTech

Good Morning, I would like to take the moment and thank Mr. Allan Diaz for his assistance in getting our Digital Sender back online at the Pass and ID Office. He was very polite and made sure to check on our remedy ticket daily, and would call me daily to inform me of any progress. His assistance and dedication assisted in fixing our Digital Sender. I would like to also thank the ASG KU Helpdesk they have always been very professional and helpful to the Pass and ID Office and we are extremely grateful for their efforts. Thank you again for all you do!

John Cratty, Site Security Manager (DBIDS), KBOSSS, Camp Arifjan, Kuwait, Triple Canopy – A Constellis Company